By IH Wednesday 13 February 2013 Updated: 20/02 08:40
BUSINESSES have given their backing to Rugby's BID.
Results from the recent survey of Business Improvement District (BID) levy payers showed an overwhelming majority were satisfied with the services provided, and were happy to continue to pay the levy at the current level to see those services maintained.
It comes as reassurance to Rugby First - the company which runs the BID - after criticism from a group of some 18 traders among the 600 town centre levy payers, who accused BID bosses of not being candid enough with how the £620,000 collected annually was being spent.
The independent telephone survey, carried out last month, found nine out of ten business owners and managers valued the three core services provided – Rugby Rangers, CCTV, and street cleaning.
Three-quarters of those interviewed also said they were quite happy to continue paying the levy at its current rate for the standard of services.
Less than one in ten wanted to stop paying the levy and see all services abolished.
Kayleigh Lubsey, from Topshop, said: “Rugby First’s CCTV, working in combination with Rangers and police, provides a fantastic service, ensuring the town centre is safe and welcoming and providing me with an excellent platform on which to do business.”
Joanna Stewart, from the British Heart Foundation, said the Rangers and cleaning team did an excellent job in keeping the town centre clean, tidy and free from graffiti, as well as providing a friendly welcome to shoppers.
Aftab Gaffar, Rugby First Managing Director said: “It is clear Rugby First, in partnership with the business community, Rugby Borough Council and the police are delivering on its mandate.
"We have the cleanest and safest streets in Warwickshire through our CCTV, cleaning teams and the friendly faced Rangers that have become part of the community welcoming customers.
"Nationally, Rugby First has an excellent reputation and is recognised as one of the leading lights in town centre management. Rugby First will continue to listen and respond to feedback from businesses and customers and would like to take this opportunity to thank everyone for their continued support and commitment in what is a difficult time nationally for all town centres.”
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